Terms and Conditions

 Welcome to Sky Bag! These Terms and Conditions (“Terms”) govern your use of our app and website (the “Service”). By accessing or using Sky Bag, you agree to comply with these Terms. Please read them carefully. 

• You must be at least 18 years old to use Sky Bag.
• You agree to provide accurate, current, and complete information when registering.
• You are responsible for maintaining the confidentiality of your account and password.
• You agree to use the Service only for lawful purposes and in compliance with these Terms.

• Travelers: You must comply with all applicable laws and airline regulations regarding luggage size, weight, and contents.
• Senders: You must ensure the packages you send are legal, safe, and comply with all customs and transportation regulations.
• Neither party may send or carry prohibited items (e.g., hazardous materials, illegal goods).

• All users undergo identity verification and background checks to maintain a safe community.
• You agree to cooperate with any verification processes and provide truthful information.

• Payments to travelers are processed through our secure payment system.
• Sky Bag holds funds in escrow and releases payments only after successful delivery confirmation.
• Any service fees or commissions charged by Sky Bag will be disclosed prior to transactions.

• Travelers and senders may cancel bookings according to our cancellation policy outlined in the app.
• Refunds will be processed based on the status of the delivery and the reason for cancellation.
• Sky Bag reserves the right to deny refunds in cases of misuse or breach of these Terms.

• Users may communicate through in-app messaging; you agree to behave respectfully and responsibly.
• Sky Bag is not responsible for disputes arising between users but may intervene in cases of policy violations.

• Sky Bag provides the Service “as is” and does not guarantee uninterrupted or error-free operation.
• We are not liable for any damages, losses, or delays resulting from the use of the Service.
• Responsibility for the contents of packages lies with the sender and traveler, within legal limits.

• All content, logos, trademarks, and software on Sky Bag are owned by or licensed to us.
• You may not copy, modify, or distribute any part of the Service without permission.

• We may suspend or terminate your account if you violate these Terms or engage in harmful behavior.
• You may also terminate your account anytime through the app.

• These Terms are governed by the laws of  State of Maryland, USA .
• Any disputes will be resolved through arbitration or in courts located in  State of Maryland, USA .

• We may update these Terms from time to time. You will be notified of significant changes.
• Continued use of the Service after changes means you accept the updated Terms.

If you have questions about these Terms, contact us at:
📧 support@myskybag.com
🌐 www.myskybag.com/contact-us